Terms of Service

1. Acceptance of Terms

By downloading, installing, or using CafeRadar™ (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

2. Description of Service

CafeRadar is a mobile application that helps users discover, review, and check in at coffee shops and cafés. The Service includes features such as location-based café discovery, check-ins and reviews, a social activity feed, achievements and badges, collections, a coffee journal, merchant events, and premium subscription features.

3. Account Registration

• Age requirements: you must be at least 13 years old to create an account, at least 16 years old to use direct messaging (Coffee Connections) or to join a shared list, and at least 18 years old to host or join a Coffee Get-Together (Meetups).
• You are responsible for maintaining the security of your account credentials.
• You agree to provide accurate and complete information when creating your account.
• You are responsible for all activity that occurs under your account.
• You may delete your account at any time from within the App settings.

4. User Content

4.1 Your Content

You retain ownership of content you create, including reviews, photos, journal entries, lists, and check-ins. By posting content, you grant CafeRadar a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within the Service.

4.2 Content Guidelines

You agree not to post content that:

• Is false, misleading, defamatory, or fraudulent.
• Infringes on any third party's intellectual property or privacy rights.
• Contains hate speech, harassment, threats, or discriminatory language.
• Promotes illegal activities or substances.
• Contains spam, advertisements, or unsolicited promotions.
• Is sexually explicit or depicts graphic violence.

4.3 Content Moderation

We reserve the right to remove content that violates these guidelines. Users can report reviews and content that they believe violates these Terms. Repeated violations may result in account suspension or termination.

4.4 Direct Messages (Coffee Connections)

CafeRadar lets users who follow each other send private one to one messages (Coffee Connections). Messages are only possible between users who mutually follow each other, and you can block any user to stop further messages. Your Content Guidelines in Section 4.2 apply to messages. Messages are stored on our servers so they can be delivered and shown to you and the recipient. We do not monitor private messages, but when a message is reported to us we may review it to enforce these Terms. Harassment, spam, threats, or other abuse sent through messages may result in suspension or termination of your account. You must be at least 16 years old to use Coffee Connections.

4.5 Community Guidelines

Our Community Guidelines are part of these Terms and are incorporated into them by reference. The Guidelines explain the standards that apply across the Service, including reviews and ratings, check-ins and loyalty rewards (Sips and punch cards), photos and content, communities and guides, messaging, meetups, and your profile. By using the Service you agree to follow them.

Where content or conduct breaches these Terms or the Community Guidelines, we may remove the content and, depending on the seriousness of the breach and whether it is repeated, warn your account, suspend it for a period, or permanently ban it. We use the least severe response that fits the situation, and reserve immediate suspension or a permanent ban for serious harm, safety risks, or fraud. If your account is suspended or banned, you may submit a single appeal from within the App, which we will review. This Section works together with our content moderation practices in Section 4.3 and the suspension and termination rights in Section 11.

4.6 Shared Lists

You can create a list of cafés and invite other people to join it. Members of a list can add cafés to it and can invite further members. When you join a list, cafés on that list that you check into are shown to the other members as visited, with your profile name and photo, from the time each café was added to the list. Members do not see the time or frequency of your visits. You can leave a list at any time, or join a list without your name shown. Leaving a list means your visits no longer count toward that list's progress, which may reduce it. You must be at least 16 years old to join a shared list. List names must follow our Content Guidelines in Section 4.2, and can be reported and removed under Section 4.3. If you delete your account, lists you created that still have other members are transferred to another member, and lists with no other members are deleted.

5. Subscriptions and Payments

• CafeRadar offers free and premium subscription tiers.
• Premium subscriptions are billed through the Apple App Store or Google Play Store.
• Subscription prices are displayed in the App before purchase.
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
• Refunds are handled through the respective app store's refund policies.
• You can manage or cancel your subscription through your device's app store settings.

6. Merchant Terms

Merchants who register on CafeRadar agree to:

• Provide accurate business information, including hours, location, and amenities.
• Not post misleading promotions or false event information.
• Respect subscriber tier limits for broadcast messages.
• Not manipulate reviews, ratings, or check-in counts.

6.1 No Re-Identification of Aggregate Data

CafeRadar may show you aggregate, count-only signals about your customers, such as win-back prompts, loyalty insights, foot-traffic figures, and engagement analytics. These signals describe groups of people, not named individuals, and are provided to you on that basis.

You agree that you will not attempt to identify or re-identify any individual person behind any aggregate statistic, count, cohort, or analytic that CafeRadar surfaces to you. This includes, without limitation, attempting to work out who is included in a group, singling out a specific customer from a count, or combining, cross-referencing, or matching CafeRadar data with your own records, staff knowledge, point-of-sale data, camera footage, or any other information in order to determine the individuals a signal refers to.

You also agree that you will not use any such signal to identify, target, profile, contact, or take any action against a specific individual outside the features CafeRadar provides for that purpose. When a customer chooses to redeem an offer with you in person, you may of course serve and identify that customer for the purpose of honoring the offer. That is the only circumstance in which an individual behind a win-back or loyalty signal becomes known to you, and it happens only because the customer chose to act on the offer.

These obligations continue for as long as you hold the data and after your merchant account ends. A breach of this Section 6.1 is a material breach of these Terms. CafeRadar may immediately suspend or terminate your merchant account and access under Section 11 for any breach, in addition to any other rights or remedies available under applicable data protection law.

6.2 Messaging Your Customers (Offers and Broadcasts)

When you send an offer or broadcast through CafeRadar, you are the advertiser and the author of that message. CafeRadar provides the audience, the delivery channel, and the compliance controls; you provide and are responsible for the content.

You may send messages only to users who have an affirmative relationship with your café, meaning users who follow you, have saved your café, have checked in at your café, or have reviewed it. You may not send messages to users who have merely viewed your page. CafeRadar delivers your messages to those users' in-app inbox only, never to their lock screen, and only to users who are currently in your café's city or immediate area. These audience, delivery, and location rules are set by CafeRadar and are not adjustable by you. Users can mute your café or turn off café offers entirely at any time, and CafeRadar will honor that choice automatically.

You represent and warrant that every message you send is lawful commercial communication, is truthful and not misleading, clearly relates to your café, honors any offer or price stated, and complies with all applicable advertising, consumer-protection, and electronic-communications laws, including Spanish Law 34/2002 (LSSI) and the GDPR. You will not send content that is deceptive, that targets or attempts to identify any individual, or that CafeRadar's Community Guidelines prohibit.

Responsibility is shared as follows: CafeRadar is responsible for how messages are delivered, for restricting the audience to the relationship and location rules above, and for providing users a working way to opt out. You are responsible for what your message says and offers, and for the message being lawful. You will defend and indemnify CafeRadar against any claim, fine, or loss arising from the content of a message you sent or from an offer you failed to honor. CafeRadar may review, refuse, throttle, or remove any message, and may suspend or terminate your merchant account under Section 11, if a message breaches these Terms.

7. Location Services

CafeRadar uses your device's location to provide core functionality. Location data is used to find nearby cafés, enable check-ins (which require proximity to the venue), send proximity alerts, and display distances. You can control location permissions through your device settings. Disabling location may limit certain features.

7.1 Coffee Get-Togethers (Meetups)

Coffee Get-Togethers (“Meetups”) let users create and join small, in-person gatherings at cafés. A host pins a Meetup to a real, public café, and other users can browse and join it. Meetups are separate from the rest of the Service, and the following terms apply to them. Our Meetup Safety, Etiquette and Privacy page and our Community Guidelines also apply.

Eligibility. You must be at least 18 years old to host or join a Meetup. Meetups are an adults-only feature, and we may ask you to confirm your date of birth before you take part.

Public places. Meetups take place at public cafés. You should keep any Meetup at the public venue and should not move it to a private location. Do not share your home address or other private information with people you meet.

No vetting, and meeting at your own risk. CafeRadar does not vet, screen, background-check, or verify hosts or attendees, and does not confirm that any person is who they claim to be. We make no representation that any host, attendee, or Meetup is “safe,” “trusted,” or “verified.” You are meeting other people in person, and you do so at your own risk and rely on your own judgement. We recommend the precautions on our Meetup Safety page, including meeting in busy public places and telling someone where you are going. If at any time you feel unsafe, leave and contact your local emergency services (112 in Spain and across the EU), then report the person to us.

Conduct at Meetups. The Content Guidelines in Section 4.2 and our Community Guidelines apply at Meetups. In particular, harassment, threats, hate speech, unwanted romantic or sexual advances, and using a Meetup to sell, recruit, or promote are not allowed. Do not photograph or post other people without their consent. You can block any user and report a person or a Meetup from within the App. Breaches may result in removal from a Meetup, and warning, suspension, or termination of your account under Section 4.5 and Section 11.

Visibility and connections. When you host or join a Meetup, other people at the same Meetup can see your profile name and photo. After a Meetup ends, members can see the other members who were there and can choose to follow each other. You can block any user at any time, which removes you from their list and them from yours. The Content Guidelines in Section 4.2 apply to Meetups and to how you treat other members.

Our role and responsibility. CafeRadar provides the tools to find and organise Meetups. We do not organise, supervise, host, or attend them, and we are not a party to any arrangement between users who meet through the Service. To the fullest extent permitted by law, and subject to Section 10, CafeRadar is not responsible or liable for the acts, omissions, or conduct of any user before, during, or after a Meetup, or for any loss, injury, or harm arising from your interactions with other users in person. Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under the law that applies to you, including your rights under mandatory consumer protection law, and nothing here excludes liability for death or personal injury caused by our own negligence, for fraud, or for anything else that cannot lawfully be excluded.

8. Intellectual Property

The CafeRadar™ name, logo, design, and all related trademarks are the property of CafeRadar. The App's code, design, and features are protected by copyright. You may not copy, modify, distribute, or reverse-engineer any part of the App.

9. Disclaimers

• The Service is provided “as is” without warranties of any kind.
• We do not guarantee the accuracy of café information, reviews, or ratings.
• We are not responsible for the quality of food, drinks, or service at any listed establishment.
• We do not guarantee continuous, uninterrupted access to the Service.

9.1 AI-Generated Content and Features

CafeRadar uses artificial intelligence to power a number of features, including the Barista AI chat, analysis of drink barcodes, coffee bag scans, and photos you upload, café and drink recommendations, some notifications, and articles on our coffee blog. Some of these features are provided by third-party AI services, described in our Privacy Policy.

AI output can be wrong. It may be inaccurate, incomplete, or out of date, and it is provided for general information only. It is not medical, dietary, nutritional, allergen, financial, legal, or other professional advice, and you should not rely on it for any health or safety decision. If you have an allergy, an intolerance, a health condition, or any other concern, confirm the details directly with the café or a qualified professional before you act. You are responsible for how you use and act on any AI output.

Some notifications and some published content, including blog articles, are written or assisted by AI. Where content is generated or assisted by AI, we mark it with a clear, human-readable label, for example a persistent “Barista AI” label in chat, an “AI” or “Estimated by AI” indicator on in-app analysis, and a notice on AI-assisted blog articles. Our approach to AI transparency is described in full in our AI Transparency Policy.

Any inaccuracy in AI output, and any loss arising from your reliance on it, is subject to the disclaimers in Section 9 and the limitation of liability in Section 10.

10. Limitation of Liability

To the maximum extent permitted by law, CafeRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or personal injury related to visiting establishments discovered through the App.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by using the “Delete Account” feature in the App settings. Upon termination, your data will be permanently deleted in accordance with our Privacy Policy.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the App or via notification. Continued use after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.

14. Contact

For questions about these Terms, contact us at:

legal@caferadar.app