Terms of Service

1. Acceptance of Terms

By downloading, installing, or using CaféRadar™ (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App.

2. Description of Service

CaféRadar is a mobile application that helps users discover, review, and check in at coffee shops and cafés. The Service includes features such as location-based café discovery, check-ins and reviews, a social activity feed, achievements and badges, collections, a coffee journal, merchant events, and premium subscription features.

3. Account Registration

• You must be at least 13 years old to create an account, and at least 16 years old to use direct messaging (Coffee Connections).
• You are responsible for maintaining the security of your account credentials.
• You agree to provide accurate and complete information when creating your account.
• You are responsible for all activity that occurs under your account.
• You may delete your account at any time from within the App settings.

4. User Content

4.1 Your Content

You retain ownership of content you create, including reviews, photos, journal entries, and check-ins. By posting content, you grant CaféRadar a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within the Service.

4.2 Content Guidelines

You agree not to post content that:

• Is false, misleading, defamatory, or fraudulent.
• Infringes on any third party's intellectual property or privacy rights.
• Contains hate speech, harassment, threats, or discriminatory language.
• Promotes illegal activities or substances.
• Contains spam, advertisements, or unsolicited promotions.
• Is sexually explicit or depicts graphic violence.

4.3 Content Moderation

We reserve the right to remove content that violates these guidelines. Users can report reviews and content that they believe violates these Terms. Repeated violations may result in account suspension or termination.

4.4 Direct Messages (Coffee Connections)

CaféRadar lets users who follow each other send private one to one messages (Coffee Connections). Messages are only possible between users who mutually follow each other, and you can block any user to stop further messages. Your Content Guidelines in Section 4.2 apply to messages. Messages are stored on our servers so they can be delivered and shown to you and the recipient. We do not monitor private messages, but when a message is reported to us we may review it to enforce these Terms. Harassment, spam, threats, or other abuse sent through messages may result in suspension or termination of your account. You must be at least 16 years old to use Coffee Connections.

5. Subscriptions and Payments

• CaféRadar offers free and premium subscription tiers.
• Premium subscriptions are billed through the Apple App Store or Google Play Store.
• Subscription prices are displayed in the App before purchase.
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.
• Refunds are handled through the respective app store's refund policies.
• You can manage or cancel your subscription through your device's app store settings.

6. Merchant Terms

Merchants who register on CaféRadar agree to:

• Provide accurate business information, including hours, location, and amenities.
• Not post misleading promotions or false event information.
• Respect subscriber tier limits for broadcast notifications.
• Not manipulate reviews, ratings, or check-in counts.

6.1 No Re-Identification of Aggregate Data

CaféRadar may show you aggregate, count-only signals about your customers, such as win-back prompts, loyalty insights, foot-traffic figures, and engagement analytics. These signals describe groups of people, not named individuals, and are provided to you on that basis.

You agree that you will not attempt to identify or re-identify any individual person behind any aggregate statistic, count, cohort, or analytic that CaféRadar surfaces to you. This includes, without limitation, attempting to work out who is included in a group, singling out a specific customer from a count, or combining, cross-referencing, or matching CaféRadar data with your own records, staff knowledge, point-of-sale data, camera footage, or any other information in order to determine the individuals a signal refers to.

You also agree that you will not use any such signal to identify, target, profile, contact, or take any action against a specific individual outside the features CaféRadar provides for that purpose. When a customer chooses to redeem an offer with you in person, you may of course serve and identify that customer for the purpose of honoring the offer. That is the only circumstance in which an individual behind a win-back or loyalty signal becomes known to you, and it happens only because the customer chose to act on the offer.

These obligations continue for as long as you hold the data and after your merchant account ends. A breach of this Section 6.1 is a material breach of these Terms. CaféRadar may immediately suspend or terminate your merchant account and access under Section 11 for any breach, in addition to any other rights or remedies available under applicable data protection law.

7. Location Services

CaféRadar uses your device's location to provide core functionality. Location data is used to find nearby cafés, enable check-ins (which require proximity to the venue), send proximity alerts, and display distances. You can control location permissions through your device settings. Disabling location may limit certain features.

8. Intellectual Property

The CaféRadar™ name, logo, design, and all related trademarks are the property of CaféRadar. The App's code, design, and features are protected by copyright. You may not copy, modify, distribute, or reverse-engineer any part of the App.

9. Disclaimers

• The Service is provided “as is” without warranties of any kind.
• We do not guarantee the accuracy of café information, reviews, or ratings.
• We are not responsible for the quality of food, drinks, or service at any listed establishment.
• We do not guarantee continuous, uninterrupted access to the Service.

9.1 AI-Generated Content and Features

CaféRadar uses artificial intelligence to power a number of features, including the Barista AI chat, analysis of drink barcodes, coffee bag scans, and photos you upload, café and drink recommendations, some notifications, and articles on our coffee blog. Some of these features are provided by third-party AI services, described in our Privacy Policy.

AI output can be wrong. It may be inaccurate, incomplete, or out of date, and it is provided for general information only. It is not medical, dietary, nutritional, allergen, financial, legal, or other professional advice, and you should not rely on it for any health or safety decision. If you have an allergy, an intolerance, a health condition, or any other concern, confirm the details directly with the café or a qualified professional before you act. You are responsible for how you use and act on any AI output.

Some notifications and some published content, including blog articles, are written or assisted by AI. Where content is generated or assisted by AI, we mark it with a clear, human-readable label, for example a persistent “Barista AI” label in chat, an “AI” or “Estimated by AI” indicator on in-app analysis, and a notice on AI-assisted blog articles. Our approach to AI transparency is described in full in our AI Transparency Policy.

Any inaccuracy in AI output, and any loss arising from your reliance on it, is subject to the disclaimers in Section 9 and the limitation of liability in Section 10.

10. Limitation of Liability

To the maximum extent permitted by law, CaféRadar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or personal injury related to visiting establishments discovered through the App.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by using the “Delete Account” feature in the App settings. Upon termination, your data will be permanently deleted in accordance with our Privacy Policy.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the App or via notification. Continued use after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.

14. Contact

For questions about these Terms, contact us at:

legal@caferadar.app